At Medicare Packagings, we are committed to delivering quality packaging products safely and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered across India.
By placing an order with us, you agree to the terms outlined in this policy.
1. Shipping Coverage
Medicare Packagings currently delivers products across India.
We supply packaging materials to businesses, wholesalers, retailers, manufacturers, and industrial customers throughout the country.
At present, we do not offer international shipping.
2. Order Processing Time
Once your order is confirmed and payment is successfully received, our team begins processing your order.
Standard Processing Time:
- Order Confirmation: Within 24 hours (on working days)
- Manufacturing (if applicable): As per product specifications
- Packing & Quality Inspection: Before dispatch
- Dispatch: Within 1–2 working days for standard products
Customized and bulk manufacturing orders may require additional production time depending on the product specifications and order quantity.
3. Delivery Timeline
Estimated delivery time after dispatch is:
- North India: 2–5 Business Days
- West India: 3–6 Business Days
- South India: 4–8 Business Days
- East & North-East India: 5–8 Business Days
Actual delivery time may vary depending on the destination, courier partner, public holidays, weather conditions, or other unforeseen circumstances.
4. Shipping Partners
To ensure safe and timely delivery, Medicare Packagings works with reliable courier and logistics partners.
Depending on your location and shipment size, orders may be dispatched through:
- Professional Courier Services
- Surface Transport
- Logistics Companies
- Regional Transport Partners
The shipping partner is selected based on the order size, delivery location, and service availability.
5. Shipping Charges
Shipping charges, if applicable, are calculated based on:
- Product weight
- Package dimensions
- Delivery location
- Order value
- Courier or transport charges
Any applicable shipping charges will be communicated before order confirmation.
6. Order Tracking
Once your order has been dispatched, you will receive shipping details through your preferred communication method, such as:
- SMS
- Phone Call
Tracking information will be shared whenever available from the courier or logistics partner.
7. Delivery Attempts
Our courier partners will make reasonable attempts to deliver your order.
If delivery cannot be completed due to:
- Incorrect address
- Customer unavailable
- Invalid contact details
- Refusal to accept delivery
the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.
8. Inspection Upon Delivery
Customers are advised to inspect the shipment immediately upon delivery.
Please verify:
- Quantity received
- Product specifications
- Packaging condition
- Visible damage
If the package appears damaged during transit, kindly take photographs before opening it and contact us immediately.
Any issues should be reported within 48 hours of delivery.
9. Delays Beyond Our Control
Although we make every effort to dispatch and deliver orders on time, delivery schedules may occasionally be affected due to circumstances beyond our control, including:
- Extreme weather conditions
- Natural disasters
- Government regulations
- Public holidays
- Transport disruptions
- Courier delays
- Strikes or labour issues
In such situations, Medicare Packagings shall not be held liable for delays caused by third-party logistics providers or external events.
10. Bulk & Custom Orders
Bulk orders and customised packaging products may require additional production and dispatch time.
The estimated manufacturing and delivery schedule for such orders will be communicated to the customer before order confirmation.
11. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details, including:
- Full name
- Complete delivery address
- Landmark (if applicable)
- Mobile number
- PIN code
Medicare Packagings shall not be responsible for delays or non-delivery resulting from incorrect or incomplete shipping information provided by the customer.
12. Order Acceptance
Delivery is considered successfully completed when the shipment is received by:
- The customer, or
- An authorised person at the delivery address.
After successful delivery, the responsibility for the products transfers to the customer.
13. Contact Us
For any shipping or delivery-related queries, please contact us.
Medicare Packagings
Website: https://medicarepackagings.com
Email: support@medicarepackagings.com
Phone: +91 8199018896
Address:
Plot No. 6, Dhinga Khera Road, Anand Vihar Colony, Near Church, Karnal, Haryana – 132001, India